CAMBER Approach Services For lenders For owners Client Room

Aviation collateral oversight

Privacy and terms

How we handle personal information, and the rules for using this site and the Client Room. Written to be read. Illustrations use fictional aircraft, firms and analyst names.

Draft for counsel reviewNot yet in effect. Legal terms require counsel review.

Privacy notice · last updated

Privacy notice

What we collect, why, who sees it, and what you can ask us to do with it.

Who we are

Your engagement letter identifies the contracting entity. This draft notice covers the website and Client Room; legal terms await counsel review.

What we collect

What you tell us. Your name, firm, role, email and phone when you request a consultation or write to us.
Client Room accounts. The people your institution invites, their roles, and their sign-in and two-step settings.
Engagement information. Aircraft identifiers, documents that you, a borrower or a manager upload, the reports and memos we issue, and the messages we exchange.
Billing. Billing is arranged directly with your Camber principal.
Basic site records. Server logs and the cookies needed to keep you signed in. We don’t use advertising cookies.

How we use it

To deliver the engagement your institution signed, to talk with you about it, to bill for it, to keep accounts secure, and to meet our legal obligations.

We don’t sell itNot to anyone, in any form.

We don’t advertise with itYour information isn’t used to market to you or anyone else.

Your institution. The people your administrator invites, with the access level they set.
Borrowers and managers. DEMO vendor verification links expose vendor, purpose, aircraft identifier and expiry, not a loan file. A live borrower-link workflow is not represented here.
Service providers. Hosting, email, payments and e-signature providers, under written confidentiality terms and only to run those services.
When the law requires it. In answer to valid legal process. We’ll tell you first unless we’re not allowed to.

How long we keep it

Retention terms require agreement with your Camber principal and counsel. No fixed retention period is represented here.

How we protect it

Two-step sign-in (MFA) is not yet required for client accounts; we plan to turn it on. Connections use HTTPS. Encryption at rest is provided by our hosting and database providers (Supabase and Vercel). An append-only audit log records who opened and changed what, including report views and PDF downloads. DEMO uses in-memory records; production configuration requires verification.

Your choices

You can ask us to show you, correct or delete the personal information we hold about you, or stop non-essential emails. Write to team@camber.aero. Some records must be kept for your institution’s engagement or by law; if so, we’ll tell you which.

Counsel: confirm which state privacy laws apply (for example, California) and add the required rights, notices and contact methods.

Changes to this notice

This notice is a draft for counsel review and is not yet in effect.

Terms of use

The rules for this website and the Client Room. Your engagement letter covers the services themselves.

Who these terms cover

Visitors to this website and people who use the Client Room. Each client’s engagement letter governs the services. If these terms and an engagement letter disagree, the engagement letter controls.

Your account

Keep your sign-in private and use two-step sign-in. It can’t be turned off.
Your institution’s administrator decides who has access and is responsible for keeping that list current.
Tell us right away if you think someone else has used your account.

What our reports are, and aren’t

Our reports and memos describe what we found in the information available to us when we issued them. They support your institution’s own decisions; they don’t make them.

Not an appraisalSample value figures are illustrations, not appraisals or verified guide values.

Not a legal or title opinionNor title insurance.

Not an airworthiness findingThat stays with the operator and its regulators.

Not enforcementWe report what we find. Acting on the loan is your institution’s decision.

Using the Client Room

Use reports for your institution’s lending business, and share them outside it only as your engagement letter allows.
Don’t try to reach another client’s information, test our security without written permission, or copy the service with automated tools.
Don’t upload anything you don’t have the right to share, or anything harmful.

Confidentiality

We keep your information confidential as described in the privacy notice and your engagement letter. Please treat our methods and the Client Room the same way.

Fees

Billing is arranged directly with your Camber principal. Terms are set in your engagement letter.

Ownership

We own the Client Room, our methods and the format of our reports. Your institution may keep and use the reports we issue to it for its lending business, including after the engagement ends.

Warranties and liability

Counsel to draft: disclaimers, limitation of liability and indemnities, consistent with the engagement letter and our insurance.

Governing law

Governing law and venue are specified in your engagement letter, subject to counsel review.

Questions

Write to team@camber.aero, or ask in the Client Room.

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